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What types of payment are accepted?

We accept all major credit cards: MasterCard, Visa,
American Express, Discover and PayPal.

Do you have stores or just an online store?

We don't have any physical stores yet. We only sell online at the moment.

Do you ship internationally?

Yes, we ship to almost every country in the world.

* International orders are subject to import taxes, duties and customs fees, which are applied once your shipment reaches the destination country. We cannot
predict what your specific charges will be. For more information on your country's customs policies, please contact your local customs office. All
taxes, duties and customs fees are the responsibility of the recipient of the package. Your local carrier may be able to provide you with information about the accepted method of payment for duties, taxes and other charges levied upon delivery.

Do we need to sign for the shipment?

You do not need to sign for shipment.

Where do you ship products from?

We ship from our warehouses in the US, Africa. We sample every item and even visit each artisan to ensure the highest quality and sustainable practices.

How long does it take for my product to ship?

It takes 2-3 business days for your product to ship.

What is the Estimated Delivery Date (ETA)?

Depending on your location, delivery can take between 7 and 30 days. Rest assured that we will send you your tracking number as soon as the product ships..

 How do I return and replace my item?

We strongly believe in the quality of our products. That's why we offer a 30-day risk-free money-back guarantee (excluding return shipping costs). If for any reason you are not satisfied with your product, simply return it to us and we will refund or exchange your product (the decision is yours), up to 30 days, no questions asked. Please contact us via email at first and we will provide you with the appropriate return.

Where is my order confirmation?

The order confirmation email is sent to your email within 24 hours of payment. Please try to check your junk mail or trash as it may also be there.

 What if I want to cancel my order?

Most items are processed within 6-8 hours. If you wish to cancel your order for any reason, please send us a message by going to the "Contact Us" page.

 What if I still need help!

That's what we're here for. Please send us a message by going to the "Contact Us" page.

Get in touch with a team member.

Enter your tracking number in the box below and click "TRACK MY ORDER"


⚠️ If your tracking number is not working, please wait 2-3 days and try again. In most cases, your order is on its way, but system information is delayed.